We can temporarily fix it for a day or two by signing out of iCloud and signing back in again, but it always fails again eventually. When this happens, Photos sync stops working too, but most of the rest of the phone is fine, including Messages. The last backup could not be completed I have an iPhone X that for 6 months now has eventually gotten stuck where it can’t backup anymore, with the message “The last backup could not be completed” I was incredulous and still hope that there is a better way to resolve this. Late last week, I once again called Apple Support and was told that they would send me a new iphone, but that my ios was corrupted on my phone and also on my itunes backup, and therefore I was going to lose all my iphone's data (contacts, photos, texts, etc) since I would have to start from scratch. They said the solution was to do a full backup, then full reset of the phone, then reinstall the backup to my iphone. I use itunes on my pc laptop for backups, not icloud, FYI.Ībout a week ago I called Apple support who told me the problem was my ios was bad, probably because it was a updated version, not a clean 14.0.1 version. I updated to ios 14.0.1, but same problem occurred. I promptly backed it up, but the problem persisted. Then my problems started with almost daily crashing which required an "up vol/down vol/hold power button" procedure just to get it to turn back on. I have a iphone se 2nd gen purchased brand new in June 2020.Ībout 1 month ago, it auto-updated to the newest ios (not 14.xx) of the time.
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